Accessibility Statement for Gardening London

Gardening London is committed to making our services and information accessible to everyone in the London area. This accessibility statement explains how our London gardening site and communications meet recognised standards, what measures we have taken, and how to request further support if you need content in an alternative format.

We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1 level AA as a baseline for accessible design. Our approach addresses content presentation, navigation, and interaction patterns so that people seeking gardening in London and related services can find information easily. We regularly review our content, styles, and templates to improve accessibility for all users, including those using assistive technologies.

Key accessibility areas we prioritise include:

• Conformance to WCAG 2.1 AA criteria across pages and documents.
• Support for screen-reader users through semantic structure, ARIA where appropriate, and descriptive headings to help gardeners in London navigate content quickly.
• Keyboard navigation and logical focus order so keyboard-only users and those using alternative input devices can access our London garden services.

Our site content is structured with clear headings, lists, and landmarks to aid Gardeners in London and visitors who rely on screen readers. We use semantic HTML and ARIA attributes when necessary to ensure that dynamic content and interactive controls are announced correctly. Images are provided with meaningful alt text or, where decorative, are identified so assistive technology can skip them.

We implement keyboard support throughout interactive features: skip links, focus indicators, and fully operable controls using the tab, enter, and arrow keys. Forms and interactive elements in our London gardening resources include labels, instructions, and error messages that can be read by screen readers to support completion without a mouse.

Visual design choices aim for high contrast, resizable text, and responsive layouts that adapt to different screen sizes. We avoid low-contrast color combinations, provide options to increase text size, and ensure content remains readable at magnification levels commonly used by people with low vision.

We also ensure accessible multimedia where applicable: captions for videos, transcripts for audio, and clear controls for play, pause, and volume. When third-party content is used, we request accessible alternatives or provide contextual descriptions so users interested in gardening in London can access equivalent information.

Testing and maintenance are ongoing. We perform automated scans and manual audits, including keyboard-only testing and screen-reader checks with common tools. Issues discovered are triaged and prioritised for remediation so our London garden information remains accessible.

If you encounter an accessibility barrier, please get in touch with our Accessibility Officer using the contact channels you already use to reach Gardening London. You can request content in alternative formats such as large print, audio, braille, or an accessible document. When requesting assistance, please include the page or service you are referring to, the format you need, and any relevant details about the barrier so we can respond efficiently.

Summary of measures

• WCAG 2.1 AA conformance targets across published content.
• Screen-reader support through semantic markup and ARIA roles.
• Full keyboard navigation and visible focus management.
• High-contrast visuals, scalable text, and responsive layouts.
• Accessible multimedia with captions and transcripts.

We are committed to continuous improvement for accessible London gardening services and resources. If you have suggestions for improving accessibility or need information in a different format, contact our Accessibility Officer using your usual contact route, and we will respond as soon as possible. We review and update this statement periodically to reflect improvements and any changes to accessibility practice.

Last reviewed: We review accessibility practices regularly to ensure Gardening London remains inclusive and usable for the widest audience.